Vision | Mission | Values
VISION
We wish to become a collection company of a first choice not only for national companies operating on foreign markets but also for international partners seeking support in Central and Eastern Europe.
Our biggest advantage is the competence of our staff, the quality of our services and innovative collection tools, such as modern methods of data exchange with partners and clients around the world through a communication hub that meets all current and planned requirements of the protection of personal data in European Union.
The realization of our vision promotes our knowledge and experience in international debt collection and a network of proven partners in 160 countries worldwide.
MISSION
Our mission is to improve the quality of financial and debt collection services both domestically and internationally. We put a strong emphasis on respect for each party involved in the original transaction. Our goal is to enable partners to further long-term cooperation.
A global perspective of our activity promotes diversity and respect for different ways of working together with easy access to the highest quality debt collection services to all participants of international and local market together as well as state administration.
VALUES
Professionalism
The knowledge, skills and commitment are our basic tools while cooperating with the customers. The competence of our team are a necessary condition for solving entrusted cases and tasks. We educate and develop our skills to fulfill the needs of our customers.
Diversity
The ability of creative thinking and acting in a way strictly adapted to very differentiated spectrum of customers and partners is a necessity in a quickly changing international business environment. Cultural competence and respect for the diverse needs is our leading value.
Relations
The attention to quality and durability of relationships with our customers, as well as relations between creditors and debtors are inherent and main objective of our activities. Further cooperation of creditors and debtors is one of the most important determinants of properly completed tasks and successful debt collection.
Trust
Building and maintaining trust with our colleagues, partners and customers is one of the main reasons for our commitment and continuous improvement of service quality. We believe that trust accelerates business processes and ensures long term benefits together with working in a good atmosphere.
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